The eTransactionManager Group Sales Module is a web-based system that will allow your organization to manage, promote, and offer group sales online. This is a flexible module that can work with any ticketing system.

I do group sales at the Pacific Northwest Ballet in Seattle, WA. I love Patron Technology and the eTransactionManager tool is a godsend. As more and more people are steering away from the commitment of bringing groups to an event, the online group builder has made bringing a group to an event very very easy. And I have to say that the support I get from the Patron Technology staff is impeccable. As in; I have problem, it’s fixed that day. Two thumbs up.

Julie Jamieson

 


Julie Jamieson
Group Sales Manager
Pacific Northwest Ballet


eTransactionManager Group Sales Module offers two unique ways to enable group sales.

1) Standard Group Sales

This module allows a designated staff member at your organization to manage group sales online. Group members place orders themselves using a link to a customized form and their own credit card; they can either select their show/date and seating area or the Group Sales Manager can designate these options in the setup process.

What’s the benefit to
your organization? 		What’s the benefit to
your patrons?
  • Less work for you — show promoted entirely by group leader
  • Completely web-based — Individuals order and pay for their tickets online
  • Easier for patrons — all patrons in group can register and pay individually online
  • Easier for group leaders too — group leaders are saved the hassle of tracking down checks or having to pay for the whole group with one
    credit card

2) Social Group Sales

This is a unique combination of features inspired by Facebook and Evite. It empowers anyone that comes to your website the ability form their own group, e-mail their friends, and offer those friends a discount that you set.

eTransactionManager automates the entire process, generating e-mails to each of the group members inviting them to purchase tickets individually and then attend as a group. And best of all, group leaders don't have to worry about the hassle of collecting money from their group-members.

(Note: This is an entirely automated system, and you do not need to have an in-house group manager to manage this process.)

 

What’s the benefit to
your organization? 		What’s the benefit to
your patrons?
  • Virtually no work for you — patrons initiate a group for a performance or set of performances all on their own and circulate the info to their friends via e-mail
  • You can dictate a group minimum for discount eligibility — once that minimum is met, credit card charges and ticket allocation can be processed just as it ordinarily would
  • Patrons have almost complete control — they can start and manage their own groups online 24 hours a day
  • The group has it’s own group
    portal page     — essentially a mini
    social network where they can
    communicate and coordinate
    with other group members
  • Patrons aren't limited — they can purchase one show or many shows, depending on the preferences set up by your organization

FAQs

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What are the benefits of using the eTransactionManager
Group module?

  • Works with your current website and ticketing system.
  • Enables groups to register and pay online as individuals but benefit from being part of a group.
  • Enables a patron to form his/her own group online and promote that group virally to their friends and colleagues with virtually no effort by your organization.
  • Provides a way for you to set up and manage the forms through an online back office. You have full control!
  • Provides you with the ability to adjust group prices throughout your run.
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  • Enables your organization to track which individuals attend performances as part of a group.
  • Enables your organization to maintain, control, and process credit card information—works with your existing merchant account.
  • Provides your organization with full flexibility of choice: you choose which shows to offer to groups, the minimum number of participants per group, ticket costs, and seating area.
  • Designed to match the look and feel of your website.


What will Patron Technology do?

We will set up your initial forms based on your objectives and event data.
We’ll provide the links for you to add to your website, and you’ll be ready
to go. We’ll also provide training on how to use the system going forward.


How much time will it take to set up?

Once you’ve provided your group information, you should see a first draft
of the forms within 5-7 days, sometimes sooner. Upon your approval of the
forms, it will take 48 hours to release them.

 

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